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Frequently Asked Westminster-Canterbury Expansion Questions

Frequently Asked Westminster-Canterbury Expansion Questions

Who do I contact if I have a question or complaint?

You can contact the Westminster-Canterbury Expansion team by email at [email protected] or call us and leave a message at (757) 217-2447. We will respond to you by the next business day.

How will this impact parking for residents and beachgoers?

Street parking on the north side of the Project Site (south side of Ocean Shore Avenue) will be closed within the next 60-90 days. 

What is happening with the current Public Beach Access? 

We are adding a new beach access prior to Phase 2 (The Independent Living Structure).The existing beach access will be closed during construction of the Independent Living Structure.  The new beach access will be at the edge of the Fishhouse lot and even wider/better than the current sand pathway during construction. Accessibility will meet or exceed the accessibility of the current beach access. 

Are you making any part of the beach a private Westminster-Canterbury beach?  

No. The beach in front of all of Westminster-Canterbury is open to all and will remain open to all.  It is a public beach that happens to be in front of our campus. The only change is making the access better and wider in hopes more people will use this beautiful stretch of public beach.    

We have heard that beachgoers cannot walk underneath the Pier to get to the other side.  Is that true?

No.  This claim is false.  The record holder for the tallest man alive per the Guinness Book of World Records was still less than nine feet tall. Even at high tide, there is approximately 10 feet of clearance underneath the Pier.

What is the timeline for construction?

  • September 2021 - Our construction team is visiting neighboring condominium units to do a pre-construction/baseline assessment so if any damage occurs during construction we have the documentation we need.
  • October 2021 - Construction on the Assisted Living/Memory Enrichment building begins. Construction will take approximately 20-24 months.

Where will the construction workers and others on the project park their cars? 

Our contractor will be transporting construction workers to the job site. A small number of key contractor personnel will be parking in a WC approved parking lot (not on the street). Contractors and their staff will need an approved sticker that can only be obtained from our security department. We will be proactively policing Starfish Road and Ocean Shore Avenue to make sure that everyone working on this project is parked appropriately. 

What kinds of pounding or drilling will happen in the construction of both the health care and independent living buildings? 

Great news! We were extremely pleased to find out that the Auger technology will work for this project. This technology, while more expensive to us, results in much less vibration and noise to neighboring property compared to traditional pile driving. We felt strongly that this additional investment was well worth the cost. Click here to watch a video about the Auger Cast Pile Drilling system and its benefits. For construction of the Independent Living structure, we will use a system similar to the Assisted Living/Memory Enrichment building.

What are the hours that construction will take place?

The City of Virginia Beach’s Code of Ordinances Section 23-69 allows for work between the hours of 7AM and 10PM. Our Contractor will try to have most work occur between 7AM and 5PM. However, some activities require material cure times (such as concrete finishing). Such work may extend beyond the normal workday. Work will not regularly be scheduled on weekends. However, should work be delayed due to inclement weather, weekends may be used to make up that work. 

What happens if there is damage to my home or my belongings due to your construction? 

Any damage that occurs will be investigated to determine the cause. Should it be found that damage was caused by construction processes, then a suitable arrangement will be offered to repair or replace the damaged property. 


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  • You can't cut off your life because of COVID. You have to be careful, but you need to keep living. Westminster-Canterbury makes it easier to do that. Dr. George Franklin, Resident
  • The key to a healthy retirement is to remain active.  The key to remaining active is to live at Westmnster-Canterbury on Chesapeake Bay! Dick Binford, Resident
  • The best decision I ever made was to move to Westminster! Joan Lottman, Resident
  • I have lived here for almost two years and I absolutely love it! Moving here is the best decision I ever made in my life! My children might not realize it now, but coming here is the best present I have ever given them. Beverly Griffin, Resident
  • A huge thank you to all the Westminster-Canterbury staff for all that they are doing for us during these challenging times! Special thank you to Catering for their off-campus pickups for us! Vera Jean Russell, Resident
  • Thank you for everything you do everyday to keep us happy, healthy and safe!! No place I’d rather be!!️ Shirley Wharton, Resident
  • We're more active and have more friends. It feels like my family has quadrupled in size. We have a more active lifestyle. There are so many things to do and be part of. Our home now is like living in a resort. Brenda Leonhirth Ladell, Resident
  • Thanks for helping take great care of our parents. We miss seeing them, but glad you’re taking every precaution to ensure we’ll get that chance when this blows over! Karen Costenbader Bradley, Family Member of Resident
  • Stone Rehab went over 100% above and beyond expectations! Joan Lottman, Resident, Stone Rehab experience
  • Thanks to Ben Unkle, CEO of Westminster-Canterbury on Chesapeake Bay for making this [www.birdsongtablet.com] technology available around the world! LeadingAge Virginia
  • The best decision I ever made was coming to WC 6 years ago. Everyone is very professional, they know their job & they do it well. I was healthy and independent 6 years ago when I moved here & now I'm experiencing episodes of back pain that Stone Rehab is helping me with. It's a marvelous place! Joan Lottman, Resident, Stone Rehab experience
  • It’s hard for me to believe that I have not been off campus for almost five months with the exception of three doctor’s visits. Yet, I am perfectly content. I have had the opportunity to leave since March, but continue to choose to stay here where I feel safer and my days can be filled with many of the activities you have provided. Connie Rutledge, Resident

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