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Coronavirus (COVID-19) Preparedness & Response

Coronavirus (COVID-19) Preparedness & Response

UPDATE: March 31, 2020

The spread of coronavirus (COVID-19) both in the United States and abroad has many of us deeply concerned. Please know Westminster-Canterbury on Chesapeake Bay is taking appropriate measures to protect the health and well-being of residents, teammates, and their families.

Our leadership team diligently monitors updates by the Centers for Disease Control (CDC) and state and local health departments and follows their recommended guidelines.

As a Life Plan Community which includes some nursing center residents at a high-risk for respiratory illnesses, we already have in place robust protocols to avoid flu and other illnesses.  We have an excellent track record over the years with flu prevention on our campus because we follow best practices and protocols.

For COVID-19, we have implemented the following critical measures specific to this virus.  These measures include:

Recent Measures

  • Our Hoy long-term nursing residents have been staying within the Hoy Center.  We are now doing the same with our Enhanced Services/Assisted Living residents who are asked to stay within Enhanced Services. This helps to further protect these residents.

  • Our team members are now issued cloth masks upon entry as a precautionary measure to protect others should staff cough or get too close to people during our workday.  Our Medical Director recommended this step to enhance the protection of physical distancing.

The Hoy Center/Stone Rehab/Enhanced Services 

  • In our Enhanced Services, Stone Rehab and Hoy Nursing Center, we continue to follow the request of the President of the United States to limit visits to only medical/service visitors.  No visits are allowed by family members who live off of our campus. We are permitting end-of-life patients to receive family members in accordance with their end-of-life wishes, after a visitor health screening has been completed.

Independent Living Residents

  • As of March 16, 2020, we no longer accept visitors to any level of care on our campus, including Independent Living.

  • As of March 18, 2020, we are enforcing the rule that all residents must refrain from leaving and re-entering the campus, unless medically necessary, in order to reduce the risk of exposure. This means, while residents can leave campus for any reason, we will deny re-entry if they leave for non-medical reasons.

  • We discourage attendance at group gatherings, but Lifelong Learning and other events will be broadcast on our internal television station whenever possible.

  • We continue to dine in our on-campus restaurants adhering to social distancing and limiting to small group sizes. We also offer a home delivery service option for the dinner meal.

  • As of March 19, 2020, residents who are returning from any international or domestic travel will be in a 14-day quarantine upon their return to campus to ensure they do not have COVID-19 and to limit the risk of transmission to the rest of the community. We have asked all residents planning a trip to any location to consult with their medical provider to discuss travel plans and how to protect themselves

  • We suspended all campus transportation except for medical appointments and converted that department into a personal shopping/delivery service for necessary items and groceries.

Team Members and Vendors

  • Any vendors or team members with respiratory illness symptoms, a fever, or who have been on a cruise, or have traveled internationally or to other high-risk areas, within the past 14 days are not allowed inside our campus.

  • We screen all individuals who enter our campus.

We strongly encourage team members and residents to follow CDC recommended practices which are proven to prevent the spread of COVID-19, such as thoroughly washing your hands with soap and water; covering your cough; staying at home if you are sick; avoiding close contact with others who are sick; and carefully wiping down desks, computers, tables, door handles, etc., with disinfectant cleaners. We have posted signs on our entryway doors to notify visitors of the symptoms of COVID-19 with a request that visitors do not enter if they are experiencing these symptoms.  

Open communication is crucial. We will continue to provide regular updates about our community’s status on Westminster-Canterbury’s website. This is in addition to the direct communications we have with our residents, their families and our team members. 

In closing, we want to assure you that providing a safe and healthy environment for residents and team members is a top priority at Westminster-Canterbury on Chesapeake Bay. We are dedicated to their well-being.

Thank you for your confidence and support.

J. Benjamin Unkle, Jr.

President and CEO

Westminster Canterbury on Chesapeake Bay



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